Account Manager-Commercial Interiors

Are you a strategic problem-solver who thrives at the intersection of design, and client service? At Contract Design, we’re more than a commercial furniture dealership, we’re partners in shaping environments where people work, learn, heal, and thrive.

As an Account Manager you’ll serve as the connective tissue between our clients, internal design teams, vendors, and installers, guiding projects from concept through completion. You’ll lead with insight, ensuring every solution is functional, on time, and on budget. This role is ideal for someone who understands the language of interior design and architecture, is passionate about client success, and knows how to deliver results in a fast-paced, detail-driven environment.

Qualifications

Bachelor’s degree required, Interior Design2+ years of experience in project management, account management, or interior designWorking knowledge of space planning, commercial furniture products, and design processesProficiency in relevant design and project management software (AutoCAD, CET, Microsoft Office Suite)Strong communication, presentation, and organizational skillsFamiliarity with construction documents, architectural coordination, and installation sequencing

Responsibilities

Client Strategy & Relationship Development

Serve as a trusted advisor to clients; assessing needs, defining project scopes, and proposing thoughtful, aesthetic, and budget-conscious solutionsBuild long-term relationships through clear communication, creative problem-solving, and consistent follow-throughDeliver engaging client presentations and proactively lead the internal team to exceed expectationsProject Management & Execution

Manage all phases of a project; from initial proposal to final installationCoordinate internal and external resources including design, procurement, vendors, and logisticsOversee project timelines, budgets, and deliverables to ensure a seamless client experienceCreative & Technical Collaboration

Collaborate with designers to develop solutions that balance form, function, and costReview and manage specifications, drawings, and order documentationLeverage industry platforms and planning tools to communicate project details clearly and accurately

Business Development & Industry Engagement

Proactively generate new business and nurture client referralsRepresent Contract Design in the community through networking and professional outreachStay current on industry trends, products, and technologies to inform client solutions

Key Attributes

Confident project leader with a client-first mindsetHighly organized with exceptional attention to detailSelf-starter with the ability to prioritize and problem-solve independentlyComfortable managing multiple projects and timelines in a fast-paced environmentClear and professional communicator; written, verbal, and visualDriven to grow client relationships and contribute to business developmentHigh personal integrity and accountabilityCollaborative, team-oriented, and always looking for opportunities to improve

Position Details

Location: Spokane, WAFull Time: On-SiteM-F: 8:00a-5:00p

About Contract Design

We are a full-service MillerKnoll dealership serving eastern Washington and northern Idaho. At Contract Design, we create commercial spaces that empower people to work, learn, heal, and thrive. Our expert team delivers end-to-end solutions; from strategy and planning to design, installation, and ongoing support. We proudly represent industry-leading brands like Herman Miller and Knoll, offering our clients high-performance environments that blend aesthetics, ergonomics, and long-term value.