From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Design Studio Consultant position is responsible for assisting the Design Studio Consultants in guiding the buyer through the selection of Included Features and Available Personal Choices (options/upgrades), thoroughly and on-time, while adhering to company policies and procedures and representing the company by keeping in line with the builder’s code of ethics, values, and mission statement. Assist deposit tours as needed • Provide scripted tours of Design Studio environment, delivered in a professional manner, well-articulated, and with positive energy • Preview night tour responsibilities include assisting the with meet/greet, present chosen tour categories, set up & clean up • Be familiar with product and house warranty specifics and be able to communicate this to buyers • Work as a team with Design Studio Consultant during Options Selections appointments to enter selections and adhere to predetermined deadlines for selections, change requests, • Administrative Functions • Complete Buyer selection paperwork accurately and provide to Consultant by deadline provided • Navigate the Toll Intranet for product and builder information • Utilize Pivotal software and Excel to enter home selections and options. • Process special requests with appropriate approvals from management • Answer phones as needed • Interdepartmental Communication and Studio Merchandising • Provide status updates to Consultant and Design Studio Manager • Provide buyer feedback internally • Maintain communication with on-site Sales Consultants • Walk-through with sales/construction/marketing personnel of all merchandised models • Execute selections for QDH inventory homes as needed by communities • Ensures samples in good standing, labelled, and available for pricing • Maintain Design Studio physical appearance, keep samples in order • Continuing Education/Meeting Attendance • Field visits as Tour community models, QDH homes and homes in production • Walk-through with Design Studio Consultant each floorplan (once per plan) to ensure understanding of home construction, floorplan layout (including structural options) and installation of Included Features and Available Personal Choices • Attend education sessions/training from trade partners regarding included features and available personal choices, as well as internal company training regarding construction, new communities/floor plans Attend product knowledge meetings monthly and/or quarterly • Stay current on home product trends and/or design styles/colors via (vendor trainings, online research, etc.) Do you have these qualifications?
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