Client Services | Support

Client Support: Provide timely communication with team, clients, and vendors, by responding to inquiries via preferred communication methods. Check all order codes and verify installation quote prior to submitting for preapproval.Process all orders within 48 hours of receipt from the client or Client Services Project Manager.Request payment from accounting for vendor payment through check request form, as needed.Check OrderBahn daily to review and address acknowledgement Pending Review items. Communicate acknowledgements with discrepancies that must have the price difference approved by Client Service Project Manager.Create detailed scope of work or obtain from Client Services Project Manager for scheduling. Communicate installation dates with team. Work closely with Client Service Project Manager to update team on shipment dates and planning on projects.Verify product is received in time for installation.Verify that all resources are assigned in Core.