Color Consultant, Interior Design

Under the direct supervision of the Store Management team, the Professional Color Advisor, known in the industry as a Color Consultant, is our go-to expert for assisting with designing color schemes and palettes for homeowners. • * • Displays outstanding phone and email etiquette always • Must be professional and have a positive attitude at all times • Making a connection with customers and giving educated advice based on information gained from conversations with the customer • Attends training classes and monthly store meetings to discuss matters of improving Color Advisor department operations • Learn and utilize Dunn-Edwards sales aids such as: Specification Guide, Dunn-Edwards Perfect Palette Color System, computer renderings using Adobe Photoshop Software, Product Information Sheets, and Safety Data Sheets • Must have the ability to understand different lighting sources and how they relate to change in color • Develop product knowledge by utilizing corporate training tools, pamphlets and attending training classes to communicate effectively to the customer • Must be in-view and readily available to assist customers on the sales floor • Must be capable and willing of performing specifically assigned job duties at, or below current classification including: processing orders over telephone and in-person, operating cash register and carrying out paint to customer vehicle • Consistently participates in store maintenance and store housekeeping • Must be able to offer feedback to management regarding Color Advisor issues, customer service issues, and offer suggestions on training needs for store employees • Responsible for keeping appointment schedules and logs pertaining to in-store consultations and must inform their direct manager or supervisor of all scheduled appointments and rendering responsibilities to ensure proper coverage • Ability to work independently and as a team player • Ability to multi-task in a retail setting and meet deadlines when necessary • Ability to legally drive own vehicle to assigned business units and various meetings and events This job description is subject to change, at which time your job responsibilities may change accordingly. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.