This is an in-store role with the opportunity to participate in community events and tradeshows. • Displays outstanding phone and email etiquette always • Must be professional and have a positive attitude at all times • Making a connection with customers and giving educated advice based on information gained from conversations with the customer • Attends training classes and monthly store meetings to discuss matters of improving Color Advisor department operations • Learn and utilize Dunn-Edwards sales aids such as: Specification Guide, Dunn-Edwards Perfect Palette Color System, computer renderings using Adobe Photoshop Software, Product Information Sheets, and Safety Data Sheets • Must have the ability to understand different lighting sources and how they relate to change in color • Develop product knowledge by utilizing corporate training tools, pamphlets and attending training classes to communicate effectively to the customer • Must be in-view and readily available to assist customers on the sales floor • Must be capable and willing of performing specifically assigned job duties at, or below current classification including: processing orders over telephone and in-person, operating cash register and carrying out paint to customer vehicle • Consistently participates in store maintenance and store housekeeping • Must be able to offer feedback to management regarding Color Advisor issues, This job description should not be construed to imply that the above functions are the entire standard of the position. Store and Outside Sales: Store and Outside Sales positions may have physical requirements that include, but are not limited to: (1) Lifting of items, such as sundries or containers of paint weighting from 5 to 75 pounds (2) Use of electronic equipment including, but not limited to computers, point of sale devices, communication devices (3) Driving a large delivery truck/vehicle (4) Climbing ladders (5) Walking on uneven surfaces, e.g., active construction sites (6) Interactions with customers, both face-to-face and on the telephone (7) Interaction with customers relating to color (8) Standing for long periods of time (9) Use of a respirator However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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