Creative Lead, Design

DLR Group is an integrated design firm with a promise to elevate the human experience through design. Position Summary As a Client Leader, you will play a key role in business development, managing client relationships and leading contract negotiations. What you will do: Manage project execution, ensuring alignment with budget, schedule, and scope while maintaining client expectations Collaborate with the Project Manager on staffing, responsibilities, and performance feedback for project team members Track project milestones and deliverables, ensuring adherence to quality standards and preparing regular status reports Facilitate and document meetings with staff and clients, coordinating project personnel, vendors, and consultants Participate in client contract negotiations, manage change requests, and approve project plan modifications Support business development initiatives by contributing to RFP responses and participating in client interviews Oversee project invoicing, ensuring accuracy and alignment with work deliverables, and manage account receivables Required Qualifications: Bachelor's degree in Architecture, Engineering, Interior Design, or related construction field (Professional licensure preferred) At least 10 years of professional experience in the AEC industry, inclusive of at least 5 years in a client-facing role Strong understanding of business management principles, including strategic planning, resource allocation, and leadership Knowledge of customer service principles, including needs assessment, quality standards, and customer satisfaction Expertise in design techniques and tools for producing technical plans, drawings, and models Familiarity with building methods, materials, and systems for construction and renovation projects Strong critical thinking, time management, and communication skills, both verbal and written Ability to actively listen, understand others' perspectives, and respond thoughtfully in conversations TO BE CONSIDERED, PLEASE SUBMIT CURRENT PORTFOLIO/WORK SAMPLES IN PDF FORMAT Our comprehensive Benefits at DLR Group include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We are 100% employee-owned: every employee is literally invested in our clients’ success. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment.