Customer Care Agent

Want to make a meaningful difference in people’s lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S. As the Customer Care Agent, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Agent conducts day-to-day customer phone support while adhering to company policy and industry regulations. The ideal candidate would be an individual seeking to focus on customer care in the medical cannabis industry. • Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism • Provide great customer care • Maintains and updates customer information as needed • Professionally handle high volume incoming inquiries from customers while providing outstanding, accurate customer service to patrons over the phone by answering or resolving all questions or concerns • Resolve and de-escalate any situation • Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests • All other job duties as assigned