Design Consultant

Department: Services Delivery Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. Responsibilities • Work on a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management • Design the IRT solution to meet the study requirements based on the clinical protocol, the Suvoda proposal/executed work order, and discussions with the client • Accurately and completely document all requirements in the specification template(s) • Lead the internal team review of the draft specifications; main point of contact for the internal team for all IRT design related questions throughout the build process • Lead the client review of the IRT specifications and supporting documents, making any required updates and obtaining both client and internal approval by the agreed upon milestone date • Responsible for the UAT plan, test scripts, and coordinate all required data setup for client UAT • Primary point of contact for design questions (internally and externally) during the system build process • Lead client UAT of the IRT system, tracking any required fixes or updates; work with the project manager to determine timelines for any system updates required • Support any re-design of the IRT system or implementation of new features in an IRT system during the maintenance period • Identify and assist with the implementation of process improvements for the services department • Assist the product team with the design and development of new features by providing feedback based on client requests and project experience • Travel to client sites to attend meetings and conduct user training sessions • Assist the customer care team with providing support to system users (as required) via the telephone and email • Assist with the training of new staff members on the Suvoda product and processes • Perform other related duties as required We are aware that an individual(s) are fraudulently representing themselves as Suvoda recruiters and/or hiring managers. If you receive suspicious Suvoda job offers, please email us at [email protected].