May 11, 2024

Design & Sales Expert - Hybrid role based in Northern Arizona

Crate and Barrel Scottsdale, Arizona

We inspire purpose-filled living that brings joy to the modern home. We’re looking for a driven professional with an inclusive mindset and a background in interior design or furniture sales to join our team and grow Crate&Barrel's brand within Northern Arizona's growing market as a Design & Sales Expert who will be remotely based within those communities. This new role of a Arizona based Remote Design & Sales Expert will serve as the connection between the store and those customers outside its primary radius, to sell products by providing in-home and virtual consultations using design tools and services to plan and design their spaces. A day in the life as a Remote Design & Sales Expert... • Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in-home and virtually with customers • Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations • Identify and contact potential customers, businesses, and/or industries which may yield new business through various networking platforms and outreach • Provide personalized sales and service experiences to new and existing customers to build lasting relationships resulting in repeat business • Possess a clear understanding of the brand aesthetics and merchandising strategy • Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends • Deliver individual sales, KPI and service goals, productivity standards, and engage customers by demonstrating superior selling skills • Support store training and educating on design services, to drive a clear understanding of design services and offerings What you’ll bring to the table… • Ability to work in different locations (work from home, on site at a customer’s home, and occasionally in store) • Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles • Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs • Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning

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