Design Specialist

Are you a creative professional with a passion for interior design and a proven track record in sales? Do you thrive in a client-facing environment where you can bring iconic modern design to life? If so, our Design Within Reach store is looking for you.

What We Offer:

Competitive hourly base with uncapped commission on shipped items
Performance-based bonus plan
Medical, dental, and vision insurance
Paid vacation, holidays, and parental leave
Commuter benefit up to \$150/month
401(k) with 4% company match
Generous employee discounts
Ongoing professional development opportunities

Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)

About the Role:

As a Design Specialist, you’ll blend your design sensibility with consultative selling skills to deliver exceptional client experiences. You’ll represent legendary designers like Charles and Ray Eames and brands such as Herman Miller and Knoll, while building lasting relationships with clients and the local design community. You’ll report directly to the General Manager and play a key role in driving the store’s success.

What You’ll Do:

Drive sales by delivering personalized design consultations and solutions that meet client needs
Build and maintain relationships with clients, trade professionals, and the local design community
Meet and exceed sales performance goals, consistently achieving key performance indicators (KPIs) including revenue targets, conversion rates, and client retention metrics
Leverage your design expertise to guide clients through product selection, space planning, and styling
Manage the full client lifecycle using CRM tools and outreach strategies to exceed sales goals
Maintain visual merchandising standards and contribute to the overall aesthetic of the store
Stay current on product knowledge, design trends, and industry developments through training and self-study
Conduct in-home consultations and attend off-site meetings with trade clients as needed

What We’re Looking for:

A design-savvy sales professional with a passion for modern interiors
Experienced in retail sales, design consulting, or customer success (preferred)
Background in interior design, architecture, or related field (preferred)
Skilled in client needs assessment, problem-solving, and relationship building
Proficient with Microsoft Office, and design tools (e.g., SketchUp, AutoCAD, or similar)
Able to lift 20+ lbs and work in a fast-paced, team-oriented environment

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Ability to Commute:

Raleigh, NC 27609 (Required)

Work Location: In person