They coordinate with other Operations Assistants at the Studio, as well as ID's to maintain all operational standards. • Perform all opening and closing duties as directed • Responsible for recording all hours worked • Review and acts upon all email and MAPP communications • Reinforce and drive all aspects of an exceptional guest experience at every touch point • Assists customers in the studio when Interior Designers are not available • Drive a guest focused atmosphere and ensures the highest level of service utilizing our selling model • Demonstrate strong product knowledge • Maintain operational and reporting standards • Promptly solve guest concerns • Perform proactive and consistent follow-up with all guests before and after the sale and at delivery • Encourage and support Interior Designers and other Operations Assistants • Participate in weekly one on ones and team meetings and weekly lead/business review • Partner with Visual Manager and other Operations Assistants regarding all aspects of merchandising Arhaus will not tolerate discrimination or harassment based on any of these characteristics. • Perform all opening and closing duties as directed • Responsible for recording all hours worked • Review and acts upon all email and MAPP communications • Reinforce and drive all aspects of an exceptional guest experience at every touch point • Assists customers in the studio when Interior Designers are not available • Drive a guest focused atmosphere and ensures the highest level of service utilizing our selling model • Demonstrate strong product knowledge • Maintain operational and reporting standards • Promptly solve guest concerns • Perform proactive and consistent follow-up with all guests before and after the sale and at delivery • Encourage and support Interior Designers and other Operations Assistants • Participate in weekly one on ones and team meetings and weekly lead/business review • Partner with Visual Manager and other Operations Assistants regarding all aspects of merchandising Arhaus will not tolerate discrimination or harassment based on any of these characteristics.
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