Purpose:The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services.Minimum Eligibility RequirementsDesign education (BA or AA in Interior Design)6 years interior design experience in lieu of design education Combination of education and experience equal to 6 years3-5 years of leadership or management experienceKnowledge of hard surface flooring preferred Proficient in basic mathematical skillsMust be self-motivated and able to multi-task in a fast-paced environmentExcellent verbal, written, and interpersonal skillsBasic computer knowledge, including Microsoft Office suitePerform other duties as assignedInternal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher Essential Job FunctionsProven ability to build and maintain lasting relationships with residential and professional customers in the industryHire and develop a dynamic and motivated design team, including performance evaluationsGreet store customers in a helpful manner and supports store design walk-in needsMaintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the storeProviding tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.Design and sell complete, functional and aesthetically appealing solutionsManage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are requiredCollaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goalsEnthusiastically support all company initiatives and goals by modeling and coaching best practices with store employeesResponsible for Design Center maintenance and maintaining company visual standardsEngage in current and emerging design trends in your marketResponsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro.Participate in local professional affiliation like ASID, NKBAPerform other duties as assignedWorking Conditions (travel, environment)Limited travel required including car travelWhile performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.Physical/Sensory RequirementsMedium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel.
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