Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services. Minimum Eligibility Requirements Design education (BA or AA in Interior Design) 6 years interior design experience in lieu of design education Combination of education and experience equal to 6 years 3-5 years of leadership or management experience Knowledge of hard surface flooring preferred Proficient in basic mathematical skills Must be self-motivated and able to multi-task in a fast-paced environment Excellent verbal, written, and interpersonal skills Basic computer knowledge, including Microsoft Office suite Perform other duties as assigned Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher Essential Job Functions Proven ability to build and maintain lasting relationships with residential and professional customers in the industry Hire and develop a dynamic and motivated design team, including performance evaluations Greet store customers in a helpful manner and supports store design walk-in needs Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects. Proficient and consistent use of company communication tools and emails are required Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees Responsible for Design Center maintenance and maintaining company visual standards Engage in current and emerging design trends in your market Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
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