Oct. 1, 2026

Designer

Floor and Decor Outlets of America Shrewsbury, Massachusetts

Floor & Decor Designers provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. At Floor & Decor Designers are responsible for meeting with customers, listening to their project needs, educating them on all that is required for their project, and building a creative design concept that incorporates the customers personal style, lifestyle, and budget.

Greet store customers in a helpful manner and supports store design walk-in needs

Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store

Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.

Design and sell complete, functional and aesthetically appealing solutions

Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required

Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals

Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees

Engage in current and emerging design trends in your market

Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject

Perform other duties as assigned

Minimum of One (1) year of interior design experience or prior retail/sales experience

Degree in Design is a plus

Knowledge of hard surface flooring is a plus

Proficient in basic mathematical skills

Must be self-motivated and able to multi-task in a fast-paced environment

Excellent verbal, written, and interpersonal skills

Basic computer knowledge, including Microsoft Office suite

Internal candidates must have 12 months of experience in a design consultant position

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