June 9, 2025

Director I End to End Item Management

Ahold Delhaize USA Harrisburg, Pennsylvania

This role is responsible for business ownership of the Product Master Data Management tool (PMDM) and team that supports the end users of Product Master Data Management (PMDM). Essential job functions: • Provides strong leadership to the end-to-end item management, PMDM, and Item Life Cycle Team, fostering a collaborative, innovative and accountable working environment • P/VMDM & End to End Item Management • Responsible for leading a team to develop, articulate and execute a comprehensive end-to-end item management strategy aligned to overall organizational goals. Responsible for championing the needs of the customer to the Product team and working with Product to prioritize the backlog from a business value perspective • Leads team that interfaces between the business and product to understand new features/functions to create relevant test scripts and to drive UAT activities, participate in scrum ceremonies, and supports change management activities (e.g. training, communications) Oversees the P/VMDM support function to ensure end users are well supported and IT tickets/root cause analysis are completed within department SLA's. • Leads team that partners with Data Governance and supports adherence to item data standards and global standards to improve consistency and accuracy in data; develops and publishes reporting to confirm data and accuracy standards are being achieved • Participates in Data Councils/Forums and shepherds item requirements back through the item set up team • Item Life Cycle • Leads team that is responsible for all omnichannel end to end item lifecycle activities included, but not limited to item enrichment in STEP, item set-up, maintenance and disc in ACES, Mainframe and SEGA, Tax Assignments, Audits, WIC and root cause analysis / ticket support for RDS • * Oversees team that manages the entire lifecycle of items, ensuring seamless coordination between various departments and processes involved in bringing items to market (e.g. vendor, category, supply chain and item life cycle) • Oversees team responsible for ensuring each item meets quality standards and regulatory requirements throughout their lifecycle; collaborates with compliance teams to establish and maintain robust quality control processes • Oversees the management of 3rd party relationships that support item set up activities • Common Product Hierarchy • Responsible for overseeing a team that defines and maintains the common product hierarchy across all the GLB's of ADUSA. • Oversees the development and strategy to improve the accuracy, relevance, and consistency of product categorizations with the GLB's of ADUSA - ensuring alignment to industry standards for item placement (using internal and syndicated data) that meets customer expectations • Stays informed about industry trends, emerging technologies, and best practices in item lifecycle management • Responsible for articulating the business vision/strategy for the item data management team (includes business owner of PMDM) • Additional job duties may be assigned as needed to meet the needs of the business and support our values

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