Dunn Edwards Professional Color Advisor

Because it’s the best paint around. If you take great pride in your work, challenge yourself to continuously grow and want the opportunity to advance based on your performance and leadership, this might be just the place for you. From our ingredients, to labeling, to our LEED Gold- certified paint manufacturing facility, we strive to build and expand our green legacy, providing you a wide range of eco-efficient products. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Displays outstanding phone and email etiquette always • Must be professional and have a positive attitude at all times • Making a connection with customers and giving educated advice based on information gained from conversations with the customer • Attends training classes and monthly store meetings to discuss matters of improving Color Advisor department operations • Learn and utilize Dunn-Edwards sales aids such as: Specification Guide, Dunn-Edwards Perfect Palette Color System, computer renderings using Adobe Photoshop Software, Product Information Sheets, and Safety Data Sheets • Must have the ability to understand different lighting sources and how they relate to change in color • Develop product knowledge by utilizing corporate training tools, pamphlets and attending training classes to communicate effectively to the customer • Must be in-view and readily available to assist customers on the sales floor • Must be capable and willing of performing specifically assigned job duties at, or below current classification including: processing orders over telephone and in-person, operating cash register and carrying out paint to customer vehicle • Consistently participates in store maintenance and store housekeeping • Must be able to offer feedback to management regarding Color Advisor issues, customer service issues, and offer suggestions on training needs for store employees • Responsible for keeping appointment schedules and logs pertaining to in- store consultations and must inform their direct manager or supervisor of all scheduled appointments and rendering responsibilities to ensure proper coverage • Ability to work independently and as a team player • Ability to multi-task in a retail setting and meet deadlines when necessary • Ability to legally drive own vehicle to assigned business units and various meetings and events SUPERVISORY RESPONSIBILITIES: There are no employees who report directly to this job. This job description is subject to change, at which time your job responsibilities may change accordingly.