Experienced Interior Design Professional Wanted

Design Advisor Job Description At our company, we are seeking a highly motivated and customer-focused Design Advisor to join our sales floor team in Naples. As a key member of the team, you will be responsible for creating a best-in-class client experience through exceptional service and design support. About the Role: • We embody and operate by our Brand Ethos (Innovation, Style, Integrity, Optimism, Expressiveness, Confidence, Courtesy & Appreciation) • You will act as brand steward in all interactions with clients, designers, vendors and coworkers • Create a warm, welcoming, inspiring on-brand client experience • Provide relevant design advice, product knowledge and product recommendations both in-store and through virtual design appointments to contribute to brand sales goals • Resolve client needs quickly through swift communication and partnership from leadership • Drive customer retention and loyalty through order and quote follow-up • Assist in receipt of shipments, transfers, as well as merchandising; ensure selling floor is adequately presented and stocked to brand standard • Proactively engage clientele using S&L leads to provide an enhanced customer experience for all customers including members of our Trade Program Job Requirements: • 1 year of retail or relevant sales experience in interiors/home furnishings, relevant retail brand or client service industry • Excellent communication skills, willingness to engage with clients • Proven ability to deliver excellent on-brand client service standard and ability to demonstrate best practices • Proven ability to sell, utilizing product knowledge, brand inspiration and design/decor • Ability to use a MacBook for web navigation, email and Zoom, 2 and 3-D rendering experience a plus • A passion for home design and ensuring an outstanding customer experience • Willingness to ask questions and seek solutions; a self-starter • Ability to work in a team environment • Strong sense of personal style