Feb. 24, 2024

Front Office Coordinator/Design Lead

NH Total Home Care, LLC Manchester, New Hampshire

NH Total Home Care, LLC NH Total Home Care, LLC Manchester, NH Manchester, NH Full-time Full-time From $28 an hour From $28 an hour 20 hours ago 20 hours ago 20 hours ago Office tasks: Interior Design/Design Phone calls Emails Data entry Scanning Filing Faxing Manage status of customer orders (doors, windows, materials) Manage and maintain: Google Docs Cloud based software Social media accounts... Website Outlook Constant Contact / monthly branding Visual boards of sales process & jobs First line of contact for customers: Initial contact via phone or emails Organizing workflow Setting expectations and next steps with customers Promote services to new and existing customers Follow up with customers prior to, during and after project completion Using Design software to create remodeling presentation for customers Personality: Good decision making capabilities Able to handle customer issues Positive attitude Proactive approach Team player Flexible Embraces change / enjoys learning new things A willingness to learn (implements feedback and coaching) Reliable Hard working Confident Detail oriented Able to multitask Skills Excel at both verbal and written communication Polite, Professional, Personable and Attentive Excellent computer skills Prior customer service experience Time management and planning skills Proficient in Google Suite CRM/CAD/Design Software Knowledge (Houzz) Job Type: Full-time Pay: From $28. 00 per hour Benefits: Paid time off Retirement plan Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Manchester, NH 03101: Reliably commute or planning to relocate before starting work (Required) Education: High school or equivalent (Required) Shift availability: Day Shift (Required) Work Location: In person. Estimated Salary: $20 to $28 per hour based on qualifications

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