Head of Design

ROLE OVERVIEW

Position: Head of Design

Department: Design

Reports to: VP of Design & Construction

Direct reports: Interior Designers

Location: Fenton, MO office, St. Louis-area job sites, and homeowners' homes

Type: Full-time, salaried (exempt)

ROLE SUMMARY The Head of Design owns the complete design experience at company, from initial homeowner discovery to final walkthrough. This leader sets creative direction, manages and develops the design team, and ensures every design is buildable, on budget, and on schedule for high-end custom homes starting at $750K.

WHY THIS ROLE EXISTS As MCH grows, we need a visionary operator to elevate design standards, establish repeatable SOPs for selections, and lead homeowners through timely decisions so the design pipeline keeps moving without delays.

KEY RESPONSIBILITIES

Lead the Design Department

Manage, mentor, and develop Interior Designers through regular reviews and Goal Setting Reviews (GSRs).

Establish and enforce MCH design standards across all projects to ensure consistent quality.

Assign project workloads, recruit new talent, and lead high-stakes homeowner interactions.

Own the Homeowner Design Experience

Guide homeowners through discovery, concepts, selections, and final specifications.

Create mood boards, material palettes, renderings, and technical plans in Chief Architect.

Lead selection meetings, establish firm decision deadlines, and drive selections to closure.

Conduct site visits with Project Managers and homeowners to verify constructability.

Protect Scope, Budget, and Schedule

Keep all selections within approved budgets, obtain vendor quotes, and flag lead-time risks early.

Issue change orders with cost/schedule impacts prior to work proceeding.

Ensure design deliverables and material handoffs match the production schedule.

Run Clean Documentation and Systems

Own the Chief Architect and BuilderTrend software ecosystem for selection tracking and design records.

Build and maintain design SOPs, including QA checklists and selection binder standards.

Collaborate with architects on redline plans and coordinate installation details with trades.

QUALIFICATIONS

Required

5+ years in high-end residential custom homes or major renovations.

2+ years managing or mentoring interior designers.

Advanced proficiency in Chief Architect (renderings & documentation).

Working proficiency in BuilderTrend (or equivalent construction management software).

Solid understanding of cabinetry, millwork, finish carpentry, and construction sequencing.

Portfolio showcasing both high-end aesthetic range and technical documentation.

Preferred

Degree in Interior Design, Interior Architecture, or Architecture.

NCIDQ or NKBA (CKD/CMKBD) credentials.

Experience serving high-net-worth homeowners and building design SOPs.

HOW SUCCESS IS MEASURED

Design Accuracy: 99% (final specs match approved plans)

On-Time Deliverables: 90%+ by schedule milestone

Budget Adherence: 95%+ selections within approved budget

Homeowner Satisfaction: 4.5 / 5 average post-design rating

COMPENSATION & BENEFITS

Competitive base salary + performance bonuses

Medical, dental, and vision insurance

401(k) with company match (up to 3%)

Paid vacation, holidays, company computer, tablet, and tech tools

Professional development support and continuing education

Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.