Home Decor Consultant (AUSTIN)

Crate and Barrel Designers are passionate about helping customers envision possibilities with the latest home design trends. They build meaningful, long-term relationships by using their knowledge to guide customers in furnishing anything from an entire home to a single accent piece. Skilled across a range of design styles—from classic to contemporary—Designers utilize digital tools and technology during in-store and in-home consultations to bring customer visions to life. In this role, you will drive sales and customer engagement by promoting programs, leveraging leads, and maintaining an active presence on the salesfloor. Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customersCreate elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentationsLead design consultations in person (in-store or in-home) or via email, phone and virtualDeliver projects in a timely manner and within determined timelinesPossess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, CatalogEnsure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trendsDeliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skillsActively listen to the customer to identify which products will best meet their needs and communicate company loyalty services.

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