This role involves inspiring customers to express themselves in their home spaces. Additionally, you will promote continued customer engagement and provide reasons for customers to stay connected with our Brand. Responsibilities: • Utilize design expertise to assist clients in one-on-one consultations regarding the design of their living spaces • Perform productive in-home consultations including measuring and assessing clients' living spaces • Create and present design plans based on clients' needs, style, preferences, and living space • Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals • Utilize exemplary service standards to assist customers with special services including gift wrapping, registry services, locating merchandise, and more • Demonstrate superior product knowledge including features and benefits of our design studio assortment • Strong communication, clienteling, and customer follow-up skills • Ability to complete and coordinate complex orders within various sales channels • Experience working with design elements preferred • Proven ability to prioritize tasks simultaneously • 1-2 years of customer service and retail sales experience preferred • Must be able to lift and mobilize medium to large items up to 75 lbs safely using proper equipment and techniques Benefits: • A generous discount on all Williams-Sonoma brands • A 401(k) plan and other investment opportunities • A wellness program supporting physical, financial, and emotional health • Paid vacations and holidays (full-time) • Health benefits, dental, and vision insurance (full-time) • Leadership development opportunities Our Culture: At Williams-Sonoma, we foster a culture that values diversity, equity, and inclusion.
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