Decorating Studio packages and services will be offered to fulfill each customer’s individual needs.Core Responsibilities:Working one-on-one with customers in our showrooms and their homes, while finding furnishings that best match their styles and budget.Determining reasons for the customers’ visits and to help provide solutions in their homes, whether their need is one recliner or a roomful of customized furniture and décor.Completing phone and in-home consultations with customers, as purchased through our Decorating Studio Packages.Designing and presenting customized room/space plans for customers, tailored to their individual needs.Continuous learning and development; working with management, your team and/or vendors to develop knowledge of products, innovative sales techniques, reviewing current sales and promotions and becoming an expert in the field.The Company takes great pride in supporting the communities we serve. Works alongside other departments such as office/customer service and dock associates, and completing various other duties like tagging furniture, setting up for special events, etc.Assists with financing options, purchasing, recommending protection plans/products and delivery scheduling and follow-up.Building your business within The Company; following up with previous customers and new leads being generated, networking and even advertising your services on social media.Utilizes computerized systems, IPads and/or other technological tools, including internal customer/client databases. Utilizes computerized design programs as well.Adheres to company policies and procedures and performs other duties as required/assigned.Required Knowledge, Skills, Abilities and Other Qualifications:High-energy, entrepreneurial and team-oriented people person.Excellent and effective communication and listening skills.Willingness to learn and the ability to be trained/coached.Customer service experience (face-to-face preferred).Previous Interior Design experience and/or education required.Any sales, upselling, and/or marketing experience and/or education preferred.Experience and/or proficiency with computerized-based systems and technologies; i.e. Windows, Microsoft Office, POS Systems, digital/mobile devices, etc.Ability to meet physical demands and requirements of the position and working environment.Requirements:Education: Associate and/or Bachelor Degree in Interior Design Required. ASID Certification Highly Preferred.Hours/Scheduling: Full-Time; 40-45 hours per week (hours may vary). Retail hours and scheduling required, including days, evenings, weekends, holidays and/or special events.
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