Interior Design Sales Consultant

During this training period, the Associate Design Consultant will work closely with Design Consultant(s) to develop both selling and interior design skills, The focus of the role will be to learn (1) the technology utilized by Design Consultants; and (2) the products offered by Ethan Allen, while providing ongoing assistance as required to support sales activity within the Design Center. When a Design Consultant is unavailable, professionally greet customers to establish rapport, offer assistance including limited design-related consultation and sales transactions such as take-with and direct ship accent sales, including wrapping and packaging client purchases, as well as limited furniture sales under the direction of unit management.Assist Design Consultants (as assigned by management) with project development, including attending home calls, preparing space plans, product selection, preparing quotes, creating sketches and renderings, setting up and dismantling presentations, preparing custom soft goods quotes, offering assistance and hospitality during presentations, and assisting clients when their requested Design Consultant is unavailable.Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires.Stay current on design and color trends to create fashionable design solutions.Utilizing the rotation system, introduce qualified prospects to Design Consultants via in-person introduction or “set up” by describing DC’s skills and referring customer to their online bio/portfolio; or by scheduling in-studio appointments and/or in-home consultations for Design Consultants (whether DC is present or not)Enter orders and quotes utilizing the retail point of sale system.Communicate with clients regarding appointments and order status via telephone & email.Participate as required in all corporate sponsored marketing and training programs.Educate customers on all the Ethan Allen sponsored finance options available to them.Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for customers.Operate the information desk including answering phones, providing customer service, and managing rotation system.Provide support to visual merchandiser in replenishing stock to the floor as well as receiving inventory to the design center. Run end of day reports, checks for signatures and other audit requirements.Follow-up on clerical orders, delayed orders as necessary to insure timely and appropriate service to staff members and clients.Perform cancelations, and merchandise returns, and any other duties as required.Follow-up service, etc. Experience: Previous internship or experience with a professional design firm or design-retail organization. Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs.