General Objectives: The Design Consultant works closely with the client in the design center/studio or in the client’s home to create individualized design solutions based on Ethan Allen products and services. Design Consultants' performance will be measured based on specific categories (teamwork, customer service, communication skills, decision making, project development, presentation, technical skills, and the ability to close in the moment), as well as benchmarks (Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be-Backs, PI, Close Ratio and Ethan Allen Trade Program) that contribute to the success of the Design Center as well as their own individual success. Must be skilled in the use of social media such as blogs, micro-blogs, on-line forum, content-sharing web sites and other digital channels established for on-line interaction and connection to promote Ethan Allen’s brand as outlined in Ethan Allen’s Social Media Policy. • Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires. Knowledge, Skills, & Abilities: • Minimum High School Diploma or equivalent with relevant work experience.
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