Crate and Barrel Designers are passionate about helping customers envision possibilities with the latest home design trends. They build meaningful, long-term relationships by using their knowledge to guide customers in furnishing anything from an entire home to a single accent piece. Skilled across a range of design stylesfrom classic to contemporaryDesigners utilize digital tools and technology during in-store and in-home consultations to bring customer visions to life. You will conduct customer outreach, develop design packages to brand standards, and ensure timely follow-up. A day in the life as a Designer... * Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers * Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations * Lead design consultations in person (in-store or in-home) or via email, phone and virtual * Deliver projects in a timely manner and within determined timelines * Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog * Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends * Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills * Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services.
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