Interior Design Team Lead - National Business Furniture

Job Summary: National Business Furniture LLC is seeking a highly skilled and experienced Interior Design Team Lead to join our team. As a key member of our design department, you will be responsible for leading a talented group of designers in creating high-quality designs that meet the needs of our clients. About Us: We believe in the power of inspiring spaces to help people achieve big things. With nearly 50 years of experience, we have worked with hundreds of thousands of businesses across the country, from startups to Fortune 500 companies, to equip their workspaces with beautiful, comfortable, and functional furniture. Responsibilities: - Manage the design team, providing leadership and direction, including hiring, onboarding, training, work assignments, development opportunities, and performance evaluations - Provide guidance on goals and objectives through clear, effective, timely, and constructive feedback - Manage workload balancing for incoming design projects - Collaborate with the design team and sales team to ensure design projects are registered, assigned, and completed according to negotiated schedules - Utilize dashboards and tools effectively to manage the work process, KPI reporting, and metrics - Responsible for achieving team and individual metrics as defined by the Director of Sales Support - Use customer and sales feedback to monitor the status of projects and identify problems with work processes to improve the quality, quantity, and timelines of design work - Monitor the quality of design output through checks and balances in place (spec check process; feedback and audits) - Coordinate software training to ensure designers have the most up-to-date tools - Manage outsourcing process with vendor partners to ensure deadlines, budgets, and goals of projects are achieved - Meet with clients, prepare presentations on design capabilities, and promote the sale of design services on key sales opportunities