The Showroom Director is fully responsible for the day to day management of the new New York City Showroom and Office to ensure that Matouk’s Showroom Sales Goals are met, the Showroom is visually merchandised to an excellent standard at all times, and that the highest levels of Customer and Employee Experience are consistently delivered... The Showroom Director will have a naturally collaborative spirit that enhances the success of all sales, creative and administrative leaders who depend on the NYC Showroom for business success. • Conduct Interior Design market reporting leading to increased brand activity and customer engagement • Own pipeline for growth of NYC Interior Design community Collaborate with Planning Team to maintain inventory levels. Qualifications & Requirements : • Minimum of a Bachelor’s Degree and 5-10 years’ of sales experience • Luxury, home soft-goods market experience a plus • Experience in working with Interior Design clients • Demonstrated experience in providing Best in Class Customer Service • Experienced with customer outreach and communication • Ability to use technology and analysis tools (Excel, Salesforce / CRM Service Cloud, Database) • Ability to coordinate with cross-functional teams to ensure highest level of Service to Showroom Clients • Excellent interpersonal and communication skills, as well as attention to detail and a passion for selling Matouk • Comfortable with taking a hands-on approach to all areas of the showroom and sales
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