Interior Designer

Job Description KEY Responsibilities: In-Home Design: o Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service o Execute and... champion the In-Home Design process per company guidelines o Responsible for creating grassroots opportunities to increase the overall performance of the In-Home Design Program o Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries o Responsible to support design related functions in the store and maintain an up to date customized portfolio including before and after pictures of previous In-Home design projects. o Team with Store Manager, Sales Manager, and selling team to promote the In-Home Design program and drive overall store sales o Maximize store promotions, marketing initiatives, and grassroots programs o Maintain strong knowledge of features and benefits of existing and new product line o Meet established goals as set by management Customer Experience Excellence: o Sets the highest standard for customer care o Meet and greet customers that come into the store o Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products o Make sound business decisions to deliver customer satisfaction and promote team environment People Development Train, coach and develop Design Associates on product knowledge and selling skills to achieve store sales goals o Assist with training, coaching and developing the selling team o Create a positive and exciting working environment for all store associates o Hiring and developing talent, and succession planning; and leveraging the capabilities of new and existing talent o Utilizes Company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies o Leads with the highest ethical standards and demands the same from their teams o Ensures associates are provided the necessary tools to perform job responsibilities o Coach and counsel team based on results o Maintain a positive working relationship with all store associates Store Standards / Operations: Effective manager on Duty (MOD) o Assist with maintenance of the overall visual appearance of store, this includes but is not limited to assist to maintain floor and/or showroom displays, tagging of products and accessories, maintaining accessory catalogs and design center fabrics, and maintaining general store cleanliness. o Adhere to general store operational procedures and guidelines o May be responsible for opening and closing of the store o Champion and role model the La-Z-Boy selling process (Comfort Process) by overseeing the interaction with each and every client within the furniture gallery o Know what is happening on the floor at all times. 00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Tuition reimbursement Vision insurance Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Supplemental pay types: Bonus pay Commission pay Education: Associate (Required) Work Location: In person KEY Responsibilities: In-Home Design: o Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service o Execute and champion the In-Home Design process per company guidelines o Responsible for creating grassroots opportunities to increase the overall performance of the In-Home Design Program o Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries o Responsible to support design related functions in the store and maintain an up to date customized portfolio including before and after pictures of previous In-Home design projects. o Team with Store Manager, Sales Manager, and selling team to promote the In-Home Design program and drive overall store sales o Maximize store promotions, marketing initiatives, and grassroots programs o Maintain strong knowledge of features and benefits of existing and new product line o Meet established goals as set by management Customer Experience Excellence: o Sets the highest standard for customer care o Meet and greet customers that come into the store o Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products o Make sound business decisions to deliver customer satisfaction and promote team environment.