furniture, Custer delivers spaces that support a better way of working Key Responsibilities • Demonstrates a deep understanding of design thinking principles and applies strategic design methodologies across projects • Translates abstract concepts and client vision into functional, creative design solutions using a broad range of programming information and tools • Designs holistically across the built environment — integrating commercial furniture, custom solutions, and interior finish packages to deliver cohesive project outcomes that align with client goals and project scope • Creates clear, detailed architectural drawings that communicate design intent and support project execution • Follow established design processes while demonstrating confidence to suggest alternative solutions when appropriate. Speaks up in group settings and contributes meaningfully to team discussions • Designs with an understanding of applicable codes, life safety standards, and best practices, ensuring compliance in all project deliverables • Identifies site conditions, raises concerns appropriately, and communicates solutions clearly to clients, project managers, and trade partners • Demonstrates excellent communication skills, creating clear and accurate drawings for trades coordination and client understanding • Leads interactive, technology-driven design sessions with clients, delivering persuasive and engaging live design experiences • Communicates candidly and objectively, setting realistic expectations with internal teams, sales partners, and clients while consistently meeting deadlines • Displays a high level of attention to detail, proactively raising potential concerns, asking clarifying questions, and seeking feedback for improvement • Seeks opportunities to grow personally and professionally, bringing ideas and areas of interest to leadership for development • Organizes and delivers effective digital presentations, showcasing design solutions with clarity and impact • Identifies opportunities within projects to expand scope and create additional value for the client and business • Demonstrate attentiveness and responsiveness in communication, maintaining appropriate turnaround times for deliverables Project Management Expectations • Actively participate in construction and site meetings, representing the design team and contributing to project coordination discussions • Collaborate with internal team members to conduct Pre-Install Readiness Meetings to ensure alignment across project stakeholders prior to installation • Break down large-scale project scopes into manageable work plans, establishing clear milestones, task, assignments, and timelines • Conduct final audit of all design work prior to order placement to ensure accuracy • Demonstrate the ability to manage multiple projects at varying stages simultaneously, maintaining focus, organization, and attention to detail across a dynamic workload Qualifications Deep knowledge of the design process, project lifecycle, and contract structures, with a proven ability to evolve operational models and tools that improve the customer experience • Ability to follow established design and project management processes while demonstrating confidence to suggest alternative solutions when appropriate • Excellent verbal and written communication skills — able to articulate design ideas clearly and engage confidently with clients, internal teams, and trade partners.
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