Interior Designer

In-Home Design: •Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service •Execute and champion the In-Home Design process per company guidelines •Responsible for creating grassroots opportunities to increase the overall performance of the In-Home Design Program •Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries •Responsible to support design related functions in the store and maintain an up to date customized portfolio including before and after pictures of previous In-Home design projects. Sales Culture and Promotions: •Drive sales to consistently achieve established In-Home program sales goals. •Team with Store Manager, Sales Manager, and selling team to promote the In-Home Design program and drive overall store sales •Maximize store promotions, marketing initiatives, and grassroots programs •Maintain strong knowledge of features and benefits of existing and new product line •Meet established goals as set by management Customer Experience Excellence: •Sets the highest standard for customer care •Meet and greet customers that come into the store •Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products •Make sound business decisions to deliver customer satisfaction and promote team environment •Adhere to general store operational procedures and guidelines •May be responsible for opening and closing of the store •Champion and role model the La-Z-Boy selling process (Comfort Process) by overseeing the interaction with each and every client within the furniture gallery •Know what is happening on the floor at all times.