Location: West Elm in the St. Louis Galleria... discover your purpose… who you are… • Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale • Succeed in a team environment, while able to work independently & manage your own time • Enjoy being hands-on with product & functions well both in-store & in the customers’home • Recognize that every customer has individualized needs & aesthetics & can cater your designs accordingly • Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box • Have an obsession for interior decorating, architecture, art, creativity, craft, artisans & neighborhood’s treasures • Keep your finger on the pulse of design trends both globally & in your local community • Know what questions to ask your customers in order to understand their personal style & needs at west elm, you will… • Drive sales & achieve sales goals per hour, by connecting customers to you & West Elm • Inspire associates & customers by connecting them to design trends, inspiration & local resources that reflect the eclectic, creative & modern spirit of the brand • Develop & manage relationships with clients, designers, developers, local businesses & artisans • Prioritize the customer & collaborate with your team to ensure adequate selling floor coverage during in-store or in-home appointments • Discover each customers’ style by sparking conversation, sharing inspiration & consulting with them to learn how to bring their story to life • Share decorating expertise & develop thoughtful space plans that fit the customers’lifestyle • Advise customers on where to access design resources for products & services that may be unavailable at west elm (wallpaper, appliances, re-upholsterer,etc) • Share the stories, collaborations & craft behind our products to bring them to life for our customer • Develop vision boards, Icovia floorplans & utilize Pinterest to help customers express their personal style at home • Be held accountable for the following brand competencies: operates with strategic agility, drives innovation & change, provides influential leadership, communicates effectively, develops self & others, creates teams & partnerships, focuses on the customer, builds operational excellence and drives execution Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday).
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