Lead Operations and Closet Installer

Responsive recruiter

**Benefits:**

* Tools Provided
* Company Vehicle
* Uniforms Provided
* Bonus Opportunities
* Bonus based on performance
* Competitive salary
* Flexible schedule
* Free uniforms
* Opportunity for advancement

Up Closets of Collin County is looking for an experienced, dependable, and detail-oriented Lead Operations and Closet Installer to join our growing team.

This is a hands-on leadership position for someone who takes pride in their work, can lead a team, solve problems in the field, and help us create a smooth installation experience for our customers from start to finish.

The right person will not only serve as our lead installer but will also help oversee the day-to-day operations of our installation team, including project preparation, installer coordination, quality control, job site management, and communication with ownership.

**What You'll Do**

**Installation & Jobsite Leadership**

* Lead the installation of custom closets, pantries, garages, home offices, entertainment centers, and other organizational systems.
* Read and interpret design plans, measurements, and installation specifications.
* Properly install cabinetry, shelving, drawers, doors, hardware, accessories, and other system components.
* Ensure installations are completed accurately, efficiently, and according to company standards.
* Identify and troubleshoot installation challenges while on-site.
* Maintain a clean, organized, and professional job site throughout the installation.
* Protect customers' homes and belongings while work is being completed.
* Complete final quality checks and address punch-list items before leaving the jobsite.
* Provide a professional and positive customer experience throughout the installation process.

**Operations & Team Management**

* Review upcoming projects and installation schedules to ensure the team is prepared for each job.
* Coordinate with ownership and the design team regarding project details, materials, installation requirements, and potential concerns.
* Help coordinate installer scheduling and determine appropriate staffing for upcoming projects.
* Confirm materials, tools, hardware, and job site requirements are ready before installation.
* Serve as the primary on-site leader for installers and installation assistants.
* Delegate responsibilities and provide clear direction to the installation team.
* Monitor workmanship, productivity, job site cleanliness, and adherence to company standards.
* Communicate project delays, material issues, damages, customer concerns, or other challenges to ownership promptly.
* Document missing or damaged materials and coordinate information needed for service or follow-up visits.
* Help maintain company tools, equipment, installation supplies, and vehicles.
* Assist with training and onboarding new installers as the team grows.
* Provide feedback and recommendations to ownership to improve installation processes, efficiency, and overall field operations.

**What We're Looking For**

We're looking for someone who is skilled with their hands **and** comfortable taking ownership.

Our ideal candidate:

* Has previous experience in closet installation, cabinetry, finish carpentry, millwork, construction, remodeling, or a similar trade.
* Has strong carpentry, measuring, leveling, drilling, and installation skills.
* Can confidently read measurements, plans, and design drawings.
* Has experience leading or supervising a crew.
* Is organized and able to manage multiple project details.
* Has strong problem-solving skills and can make good decisions in the field.
* Communicates professionally with customers, team members, designers, and ownership.
* Pays close attention to details and takes pride in delivering high-quality work.
* Is dependable, punctual, and accountable.
* Is comfortable providing direction and holding team members accountable to company standards.
* Can work independently without requiring constant supervision.
* Understands that sometimes things don't go exactly according to plan and can calmly figure out the next step.

**Physical Requirements**

This is an active, hands-on position. Candidates must be able to:

* Lift and carry closet and cabinetry components, tools, and materials.
* Stand, bend, kneel, climb, and work on their feet for extended periods.
* Safely operate power tools and installation equipment.
* Load and unload materials as needed.
* Work inside customers' homes and occasionally in garages or other non-climate-controlled spaces.

**Schedule & Availability**

Installation schedules will vary depending on project volume and customer needs. Candidates should have reliable availability during normal weekday installation hours, with occasional additional hours as projects require.

Reliable transportation and a valid driver's license are required.

Important: this is a hands-on leadership role

Although this position includes operations management responsibilities, **this is not a desk-based operations manager position.**

The Lead Operations and Closet Installer will actively participate in installations while taking ownership of field coordination, team leadership, quality control, and day-to-day installation operations.

As Up Closets of Collin County continues to grow, we want this person to grow with us and play an important role in building a dependable, efficient, and high-quality installation team.

Compensation: $35.00 - $40.00 per hour

At Up Closets, we are more than just a custom closet design company – we are a tight-knit family of creative visionaries, builders, and dreamers who are passionate about transforming spaces and careers. Our story is one of innovation, growth, and commitment to excellence, and we're looking for exceptional individuals to join our team and be part of our exciting journey.

If you're looking for more than just a job – if you want a fulfilling career that allows you to express your creativity and make a meaningful impact – then Up Closets is the place for you. We invite you to explore our career opportunities and become part of our dynamic team of closet space creators.

Together, we'll shape the future of custom closet design. Welcome to Up Closets – where your career can truly reach new heights.

*This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Up Closet.*