Manager, Tile Project Sales & Design

Can you bring out the best in people? Do you have design talent? This job requires both. In addition to being a gifted designer, you will lead a staff of three. If you have the mindset of a thoughtful and dependable manager, then you might be the person we are looking for.

Our designers have an “eye” for elegant proportions and a head for details. They thrive on the challenge of turning ideas into heirlooms. They genuinely enjoy meeting new people and listening to our clients. The job consists of meeting with clients and creating Motawi Tile layouts that meet our standards for beauty and timelessness, while meeting (or truthfully, exceeding) customer expectations.

We’re looking for an exceptional leader to lead and work alongside this exceptional team. If this sounds like you, please apply. This is a rare opportunity for a unique job with a very special company.

To apply, please submit your resume, a cover letter describing how you meet the job requirements, and a one-page story about a Motawi project that feels meaningful to you and why. Please send all three documents described to [email protected] by July 21, 2026.

The expected starting salary range is $60,000-$70,000. Actual compensation will be determined based on the selected candidate’s qualifications.

In addition to the priceless satisfaction of working with great people in an organization that makes the world a better place, you will receive a total rewards package that includes the following:

Paid Time Off
Flexible Schedule
Medical, Dental and Vision Insurance
SIMPLE IRA with Employer Match
Life and Disability Insurance
Access to in-house Clay Making Studio

Position Summary:

As a Manager, Tile Project Sales & Design, you play a vital role in transforming client ideas into thoughtfully designed, high-quality tile projects. You are both a creative expert and trusted client partner, guiding projects from concept to completion while upholding Motawi’s commitment to craftsmanship and exceptional service. In addition to your design responsibilities, you are responsible for leading, coaching, and developing your team, driving performance, maintaining accountability, and identifying and addressing challenges that impact your team, department, and overall business success.

Essential Duties and Responsibilities:

Design & Sales

Design tile layouts for residential and custom applications
Manage client relationships and guide design decisions
Oversee project scope, quotes, pricing, and order accuracy
Drive sales through strong consultation and client experience
Navigate challenging customer situations and share updates with the team

Project & Production Coordination

Manage project timelines, deliverables, and expectations
Collaborate with production to ensure quality and feasibility
Ensure accurate tile counts, specifications, and execution

Team Leadership & Management

Supervise, mentor, and develop design staff
Set clear performance expectations and hold team members accountable
Identify workflow bottlenecks and team pain points
Provide coaching, feedback, and ongoing performance support
Support hiring, onboarding, and training efforts

Operational Leadership

Improve processes and workflows for efficiency and accuracy
Align team output with company sales and production goals
Monitor team performance metrics and project success
Maintain/update department materials (including the design studio, web photos, handouts for customers, internal resources, etc.)
Monitor and analyze key metrics related to design projects, sales outcomes, and workflow processes, using insights to guide improvements and support business goals.

Related Duties:

Stay current on industry trends by conducting research and attending relevant events
Plan trade shows as needed
Support marketing and social media activities as requested
Other duties as assigned

Hours/Schedule:

Full time 40 hours per week exempt position/Monday – Friday 8:00AM-4:00PM. During onboarding, this position is 100% on-site; after onboarding concludes, a hybrid option may be available. Overnight and weekend hours/travel may be required a few times per year.

Required Knowledge, Skills and Abilities:

Bachelor’s degree in Interior Design, Architecture, or a related discipline; equivalent professional experience will also be considered
5+ years of experience in interior design, or a related custom product/design environment
Proven success in a client-facing sales or design consultation role
Proficient in Microsoft Office 365 (Excel -advanced formulas, Outlook email and calendar)
Proficient in Adobe Illustrator or other design software
Aptitude for leadership
Strong project‑management abilities, including handling multiple projects and meeting deadlines
Effective communicator with superb interpersonal skills, a professional, client‑focused approach
Collaborative team member with problem‑solving skills and a positive, solutions‑focused mindset
Organized, detail‑oriented, and adaptable in a dynamic work environment

Desired Knowledge, Skills and Abilities:

Bachelor's Degree in Interior Design, Architecture, or related discipline
Previous leadership or team management experience
Proficient in QuickBooks