Outside Sales & Design Consultant

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. Responsibilities • Consistently meets or exceeds personal sales goals, lead to sold conversion and positive customer net promotor surveys • Inspires, designs, and confidently sells complete, functional, and aesthetically appealing solutions for all areas of a home • Ability to establish trust, rapport and understand customer needs to design and present projects and customized plans in a clear and professional manner • Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others • Develops clientele and new leads through ongoing customer relationships, networking, referrals, leads generated within and outside the store • Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals to support business growth • Collaborates, partners and maintains consistent communication with key stakeholders, including customers, CDT, Installation, Stores, and Corporate to seamlessly complete projects from inquiry to installation • Remains current and adheres with The Container Store training, certification, selling, product knowledge, promotions, processes, and philosophies when interacting with customers, support center, store employees and installation • * Proficiently and consistently uses company tools and email to effectively manage all aspects of customer relationship from consultation to installation • Provides consistent feedback and observations to Store Leadership, Outside Sales Market Manager, on sales, service and process areas of opportunity and celebration • Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities • Maintains discretion related to all confidential/sensitive company and customer information Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life. Here's a peek at what you can expect: • Rewarding pay to recognize the value you bring to the team.