You will work closely with our Director of QAQC, design principals, project managers, vendors, and clients to ensure that every project leaving our studio reflects the care and vision it was built upon. This role is crucial to upholding and elevating the standards of our design deliverables, procurement processes, and project installations. Client & External Communication Represent the firm professionally in all quality-related client interactions — presenting findings, explaining resolutions, and reinforcing confidence in our process and standards Bachelor’s degree in interior design, Architecture, Construction Management, or a related field — or equivalent professional experience 8+ years of experience in quality assurance, quality control, or senior project management within interior design, architecture, or a related design discipline Demonstrated ability to review and interpret construction documents, shop drawings, finish schedules, and FF&E specifications with a discerning eye for detail Experience managing full procurement cycles — from purchase order issuance through delivery, inspection, and punch list resolution Proficiency in Revit required Solid understanding of building codes, ADA requirements, and relevant material and product standards (ANSI, BIFMA, ASTM) Experience producing clear, well-organized QA/QC documentation including inspection reports, deficiency logs, and closeout packages Strong internal communication skills — able to deliver candid, constructive feedback to designers and principals without friction, and to translate QA findings into actionable next steps that keep the team aligned and projects on track Strong external communication skills — able to correspond professionally with vendors, contractors, tradespeople, and clients; skilled at addressing issues, managing expectations, and maintaining relationships even in high-pressure situations
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