About Us At Bob's Discount Furniture, we're committed to creating an environment where our customers feel valued and supported. As a Retail Guest Experience Specialist, you'll be an integral part of our team, working closely with customers to understand their home furnishing needs and provide tailored solutions. We believe in fostering a culture of excellence, where our employees are empowered to deliver exceptional customer experiences. To succeed in this role, you'll need: • Excellent interpersonal, listening, and communication skills, with a passion for delivering exceptional customer experiences • Ability to work effectively in a fast-paced retail environment, prioritizing multiple tasks and deadlines • Strong problem-solving skills, with a focus on finding creative solutions to customer challenges • Flexibility to work a variety of shifts, including evenings, weekends, and holidays • Basic computer skills, with proficiency in CRM software • Previous sales experience in retail or related industries, with a proven track record of success
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