Your Job ResponsibilitiesAs a Retail Guest Experience Specialist at Bob's Discount Furniture, you will: • Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality. • Provide world-class customer service and offer customers an unforgettable shopping experience. • Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills. • Develop and maintain a customer base through networking and client follow-up to ensure customer satisfaction before and after the sale. • Generate sales through a low-pressure consultative approach.
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