Retail Manager

This role is hands-on and detail-driven, centered on retail execution, operational accuracy, and visual merchandising, while maintaining Jeid Studio’s standards across the showroom, eCommerce, and inventory. Showroom Sales & Furnishings Guidance • Supports showroom sales through walk-in clients and scheduled appointments by presenting products and collections confidently and guiding clients toward thoughtful purchasing decisions • Use your design eye to help clients visualize custom furnishings by applying fundamentals like scale and materiality to help them find the perfect fit • Explains customization options, lead times, pricing structures, and product limitations clearly and accurately • Translates client needs into accurate orders • Identifies when client needs extend beyond showroom offerings and appropriately introduces Jeid Studio’s design services • Tracks basic sales activity and communicates observations and opportunities to leadership eCommerce & Order Management • Accurately places orders for eCommerce, showroom purchases, and Jeid’s trade program, ensuring correct pricing, lead times, and details • Keeps our digital storefront as polished as our showroom by updating Shopify with fresh imagery, descriptions, and inventory data • Verifies all order details prior to submission and communicates issues proactively What You’ll Need: • Minimum of 2+ years experience in retail management, showroom sales, or a related customer-facing role • This role follows the showroom schedule and requires regular weekend availability. • A natural connector who can turn a casual browser into a lifelong Jeid Studio enthusiast • Working knowledge of interior design fundamentals, including scale, proportion, fabrics, and finishes, with the ability to apply them when assisting clients • Ability to speak clearly and confidently about custom furniture options, customization parameters, and product specifications • Clear, professional written and verbal communication • Ability to manage multiple priorities in a fast-paced, design-forward retail environment • Strong operational mindset with a commitment to accuracy and follow-through • Visual sensibility and understanding of elevated merchandising and styling • Willingness to roll up sleeves and lead hands-on retail operations (unboxing, organizing, packing, restocking, etc.)