Sales & Administrative Assistant

Décor Fabrics & Design is a leader in custom, residential window treatments and home furnishings in Rochester, NY. We are seeking a Sales & Administrative Assistant who works directly with the Interior Designers/Sales Associates and Managers performing various support tasks to ensure orders are com-pleted correctly and efficiently. The onset of the Sales & Administrative Assistant position will allow the store to better maintain the goal of driving sales and improving overall store profitability by providing a smoother customer interaction. CORE RESPONSIBILITIES: • Assist Sales Associates as necessary, includes the following, but is not limited to o Checking price and availability on products o Ordering memos or placing products on reserve o Completion of custom job summary (quoting form) including fabric yardage calculations for custom window treatments, upholstery, cushions, pillows, bedding, etc; or obtaining of fabric calculations from vendors o Computer entry (QuickBooks) of quotes, sales orders, payments, and invoices • Log and track custom orders in sub-contracted vendor book (if applicable) o Includes checking in received product, ensuring all items are received for seamstress to complete custom products o Pulling stock or cutting items for custom jobs and labeling • Update Monday.com (order tracking system) with the following o receipt of products for custom jobs o in progress custom jobs specific to Rochester vendors o receipt of completed custom jobs • Log outgoing items on packing slip o Bag & label items • Complete the daily cash out sheet with daily store sales and scanning of daily paperwork, then file or recycle paperwork as necessary • Manage the store appointment invitations, reminders, and reviews for In- Home Consults • Light customer service includes but isn’t limited to: o Answering the phone, email o Collecting payments o Greeting customers o Guiding customers through the store o Setting customers up with a Designer Services if necessary • Working with the store team to maintain general store cleanliness and order • Assist with all merchandising activities (signage, displays, re-arranging) only when directed by store manager and operations manager QUALIFICATIONS & SKILLS: The ideal candidate for the Sales & Administrative Assistant position must have the ability to organize, prioritize, and multitask while displaying a high attention to detail and discretion. They must possess professional written and verbal communication skills, analytical abilities, have an aptitude for problem solving.