Sales and Design Consultant (full-time)

Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Ernesta is looking for an experienced full-time Sales and Design Consultant (who we call a Design Assistant) to join the Retail team in our showroom located in Charlotte, NC. This is an opportunity to join a small but visionary team - a high impact role pioneering a new age of customer experience. Set the industry standard for customer experience and salesDrive sales through customer followup and outreach Deliver exceptional design and product expertise to customersMaintain a clean, organized, and on-brand showroom that delights customers at every touchpointProvide customers a high quality and personalized experience through multiple channels - in person, chat, text, email, video, phone. Great time management and organizational skills with high level of accountabilityAbility to establish and improve processes.