Serena & Lily is hiring: Design Shop Leader in Santa Rosa

This is a wonderful opportunity to be a leader in a customer focused and design driven environment.RESPONSIBILITIES:Master, teach and hold team accountable for embodying and operating by the Serena & Lily Brand Ethos (Innovation, Style, Integrity, Optimism, Expressiveness, Confidence & Appreciation)Ensure Brand Expression is always conveyed appropriately in Design Shop presentation and associate behaviorEnsure that each client and/or designer receives outstanding client service by providing a warm, friendly environment which includes greeting and acknowledging every client, maintaining outstanding standards, solid product knowledge and all other components of client serviceMaster and teach brand standards regarding outreach, design advice, floorplans and mood board creation for in-store or virtual design advise requestsCreate a warm, welcoming, inspiring, and empathetic on-brand client experienceManage Assistant Store Leader and Design Advisors in all daily aspects relevant to driving sales and running the businessAnalyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives. Proficient in Microsoft Office Programs.Essential Physical Requirements:Ability to process information and merchandise through computer system and POS systemAbility to communicate with associates and clientsAbility to read, count and write to accurately complete all documentationAbility to freely access all areas of the store including selling floor and stock areaAbility to operate and use all equipment necessary to run the storeAbility to climb laddersAbility to move or handle merchandise throughout the store generally weighing 0-50 poundsAbility to work varied hours/days to oversee store operations including weekend and holidaysCOMPENSATION:$90-110k depending on experience. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily’s benefits. Employees can enroll in our company’s 401k plan.