Provide exceptional customer service through phone, email, and in-person interactions.Build and nurture strong customer relationships.Assist customers in selecting the appropriate products for their needs.Retrieve and bring product samples to customers in the showroomAddress customer issues related to transactions, deliveries, and productsAccurately maintain customer contact information and transaction records.Follow up with customers on quotes, inquiries, and sales opportunities.Process sales transactions, payments, and generate sales orders.Schedule deliveries and coordinate logistics for material shipments.Create shipping orders and packing lists.Answer inbound sales calls and proactively make outbound calls.Ensure showroom displays are maintained to the highest standards.Monitor stock levels to ensure efficient processing of customer orders.Support trade customers by understanding their project needs and recommending suitable MSI materials.Maintain marketing materials for easy customer access.Collaborate with Sales Representatives to keep account transactions and inventory up to date.Stay informed about company products and services.Perform additional duties as required. This Role Has The Following Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination.
Create an account to see the full posting, access our search engine, and more.You're just 60 seconds away from your new Creativeloft account.