Showroom Sales - Plumbing Interior Design

Short Summary: A Showroom Sales Consultant meets with clients to understand their needs and showcase our product offerings. • You are motivated by and believe in serving others • You know that customers and employees are the bedrock of our core competency as a service organization and you have put yourself in our customer’s place to understand their needs, challenges, and better ways to serve them • You are a team player; willing to go above and beyond to help fellow employees Responsibilities & Duties: Primary: • Professionally conduct organized customer consultations providing product knowledge, advice, and unique plumbing solutions based on customers’ expectations • Interact with homeowners, plumbers, builders, designers, and other trade professionals while being sensitive to each of their individual needs • Create quotes, process sales orders, and coordinate product delivery based on the project’s schedule • Administer the highest level of comprehensive customer service by answering customer questions and promptly troubleshooting issues while presenting a professional image, to include conduct and dress, in alignment with Rampart’s values • Collaborate with Purchasing for unique product, ordering, or job requirements • Answer customer phone calls, qualify leads, and follow up on opportunities • Operate ethically in accordance with Rampart’s established systems, policies and procedures • Support team members in daily business activities As Required: • Ensure warranty requirements and responsibilities are understood by the customer • Courteously handle customer returns • Maintain currency on product and technical knowledge as well as current construction trends • Additional duties as assigned by Supervisor Education, Skills, Training, & Experience Requirements: • 3+ years of Sales, Interior Design, Plumbing, and/or Customer Service experience. Learn more about what it takes to become a member of our team. Read the “Rampart Story” at our website in the About Us section www.Rampartsupply.com and check us out online or on social media at any of the options below.