Facilitates achievement of business results by providing uniquely responsive Customer service, compelling merchandise presentation, operational integrity, optimal staffing and Associate development. Supervises Store Associates, Operations & Merchandise Managers, Assistant Operations & Merchandise Managers Sales and Service Facilitates consistent, exceptional Customer experiences through the effective execution of the MOD role. Coaches the store team on the link between service behaviors and business results to support our Service Model and DSW Mission Statement. Provides development opportunities for associates that support company growth. Ensures store is compliant with established "Brand Experience" standards Operations Manages resources to maximize financial goals.
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