Strategy Manager, Design Services

This isn't just another Strategy and Operations role, it's the opportunity to build the category-defining business at the intersection of AI, design, and commerce. This individual will be responsible for driving business performance, enhancing the customer experience, and supporting the success of our growing network of designers, as well as product innovation in using AI to scale our services. You will oversee key operational teams and partner closely with Product, Design, Retail, and Customer Experience to ensure we are delivering best-in-class service across every touchpoint. This is a great opportunity for an up and coming leader who wants to hone business judgement, and be at the forefront of AI applications in the interior design space. Team, Talent & Designer Community • Lead and develop a team across: • * Design Operations • Design Quality • In-Person Design Operations • Designer training, onboarding, and enrollment • Build automated processes and tools to support designer growth, efficiency, and satisfaction at scale.